Dwangi Freshener Sdn Bhd
37-2, Jalan Nova K U5/K,
Wisma Dwangi, Seksyen U5,
Subang Bestari,
40150 Shah Alam,
Selangor, Malaysia.
+603-6732 6111
+60162955522
Dwangi Freshener Sdn Bhd
(Johor Branch)

55A, Jalan Utama 43,
Taman Mutiara Rini,
Skudai,
81300 Johor, Malaysia.
+6017-220 1537
sales@dwangi.com

Dwangi Freshener Sdn Bhd
(Terengganu Branch)

3575 A, Kampung Bukit Depu,
Jalan Gong Tok Nasik,
21100 Kuala Terengganu,
Terengganu, Malaysia.
+6016-295 5522

Dwangi Borneo
Lot 4, Blok A, Level 2,
Bandar Letat Jaya,
Batu 4, Jalan Lintas Utara,
90000 Sandakan,
Sabah, Malaysia.
+6016-3133 103
enquiry@dwangi.com
sales@dwangi.com


Dwangi Singapore
Blk 1003, Toa Payoh
Industrial Park,
#07-1509, Singapore 319075.
+65 9118 8904
dwangisg@dwangi.com

Delivery & Refund Policy

Shipping and Handling

  • All order(s) will be delivered via Secure Express courier service. Please allow 5-7 working days for us to process your order(s).
  • Delivery lead time will be 5-7 working days for Peninsular Malaysia and 7-9 working days for East Malaysia.
  • There will be no delivery during weekends and public holidays.
  • We currently shipping to Malaysia only. For International order please send in enquiry.

Shipping Rate - Domestic

Description Total Order RM50 above(RM) Total Order RM50 below (RM)
Peninsular Malaysia & East Malaysia F.O.C 7.00


Return Policy
  • All products that are purchased from our e-store are not applicable for return/exchange except for damaged product(s), wrong product(s) delivered.
  • To request for a return/replacement, you are required to send us an email or call us within 2 days after receipt of your order(s). Our customer service representative will guide you through.
  • We do not practice cash refund. All return(s) will be made in kind of the same value.
  • Any product(s) that has been consumed /used will not be entitled for return/exchange.

Cancellation
  • We will only accept order cancellation by email followed by phone call, if the order has not being processed yet.
  • We will only refund 80% of the total order amount.

Order
  • Click on “Product” on the top menu bar and select the item you would like to order and add in the shopping cart.
  • Once completed, click on “Checkout” to proceed with the payment instruction.
  • We will take 2 working days to pack your order(s).
  • You will receive an email notification once your order(s) has been picked up by the courier service provider.
  • All transactions will be in Malaysian Ringgit (RM) only.
  • Payment is accepted via online banking or credit card.
  • If the product(s) that you would like to order is not available, please drop us an email. We will send you a notification when it is available.


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